Privacy Policy

Types of data processed

To provide stable and compliant digital services, our systems manage the following macro-categories of information:

  • Identity and contact data: Legal name, email address, phone number, and date of birth, also used to confirm the age requirement (18+).
  • Technical and device data: IP address, hardware identifiers, browser version, and system telemetry.
  • Usage data: Chronological records related to browsing and interactions with platform features.
  • Financial data: History of accounting operations, deposits, and withdrawals associated with your profile.
  • Support data: Text transcripts and metadata from technical support requests.

Legal bases for processing

Data processing is based on legal grounds such as contract execution, legitimate interest in system security, compliance with Italian legal obligations, and user consent. The information is exclusively intended for account management, technical assistance, fraud monitoring, and IT infrastructure protection.

Data retention and sharing

Personal files are retained only for the time strictly necessary to achieve these objectives or as required by law. We do not sell profiles to third parties. Access to information is limited to authorized internal personnel and technical partners (infrastructure providers, payment processors) bound by confidentiality agreements. Any international transfers are carried out by implementing appropriate technical safeguards to ensure protection equivalent to Italian standards.

Security measures and user rights

We implement encryption, database segregation, and firewalls to reduce the risks of loss or manipulation. Although no digital transmission is invulnerable, we make reasonable efforts to protect data. Users have the right to access, rectify, erase, and object to processing.

Contact and updates

To exercise your rights or request clarification, you can contact our compliance officer at: mrpacho_support@gmail.com. This policy may be updated, which will be promptly communicated on this page.